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FAQ

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How does this work?

It’s simple! You book what you need for your picnic, including add ons and food/beverage if desired. We’ll have it ready when you show up! After your allotted time frame, we return to clean and pack up everything.

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When do I need to book my reservation by?

All reservations should be made 72 hours prior your desired date. If it is last minute, still contact us and we will try to arrange something.

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Do we have to stay the full 2 hrs?

You do not have to stay for the full 2 hr period. We require a text or phone call giving us a 30 min notice, if you want to leave early. However, you are responsible for all the rented equipment until we are able to return and pick it up. 

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What’s your cancellation policy?

At the time of booking, we require 50% of total cost as a non-refundable deposit. If a client needs to reschedule, it needs to be done 72 hrs prior to the scheduled event. We gladly will rebook for another day, using the clients down payment. Client must rebook within 90 days of the original picnic date. A cancellation will result in a loss of the deposit. 

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We live in Florida….what if it rains?

If it will be rainy/stormy during the time of the picnic, we will gladly set up inside the clients home (space permitting) or reschedule for another day.

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What if someone in my party has food allergies/intolerances or dietary restrictions?

We completely understand that many people have allergies/intolerances and restrictions. Just contact us in advanced if you ordered food through us and we will do our very best to accommodate.

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